Job Number: 12000002VX
Description
Be A Part of the Transformation and Make an Impact!
Best Buy is not only a retailer but also a technology-based company, where technology itself is at the heart of our operation. Our Information Technology organization is transforming to play an even more integral role in helping the company define and execute key elements of the business model. Since 2004 Best Buy has operated its information technology functions in a largely outsourced structure and maintained a small internal team focused on aligning business strategies and the work of our outsourcing partners. Today, Best Buy is moving to a multidimensional IT model and expanding the internal teams and capabilities necessary to drive the IT strategy, architecture and technology solutions that support Best Buy's growth. Our IT environment is fast-paced and constantly changing to meet the demands of our diverse business offerings. We seek talented, motivated professionals with a sense of adventure, diversity of thought, and the combination of creativity and experience to make a difference.
The Business Relationship Management team members are responsible for the efficient and effective delivery of Global Business Services (GBS) solutions to internal business clients and business units in support of the overall business strategy. The Director will work closely with the Vice President/Sr. Directors of Connectivity Business Group and respective leadership teams to define growth strategies and leverage GBS services to deliver those strategies. Key areas of focus include developing strategic technology roadmaps and investment plans that support the delivery of Connectivity in the small format stores (SAS), Services business (Geek Squad, Tech Support, Digital Content) and the emerging Health and Fitness market. This business team is responsible for driving edge of the Connectivity technology strategies and innovations. Experience with innovation or start-ups will serve the candidate well.
Responsibilities:
Long Term Planning
- Develop deep understanding of multi-year business goals to aid in defining business strategies and drive complementary multi-year IT investment plans
- Collaborates with GBS leaders to identify strategic and innovative uses of technology to drive business growth and profitability
- Acts as an advisor to business units on ways to exploit technology for competitive advantage
Fiscal Year Planning and Delivery:
- Responsible for translating multi-year investment plans into fiscal year capital expenditure requests.
- Works with Architecture, Application Development, and Project Management Office branches of IT to smoothly initiate funded capabilities and projects
- Monitors key initiatives and overall portfolio spend, working with Application Development leaders to resolve budgetary variances and open dollars for new business opportunities.
- Drives new business initiative analysis and overall project prioritization within the investment portfolio
Relationship Management:
- Conducts meetings with senior leadership and key stakeholders across the organization to validate understanding of business goals and effectively communicate the GBS strategy
- Acts as business liaison to and from GBS, covering escalations as necessary
- Manages the portfolio of cross-functional GBS solutions (IT, Procurement, HR, Finance) for a business unit
- Works with Application Delivery leaders and Architects to identify opportunities to offer process and technology improvements through Global Business Services for improved operational efficiency
Required Qualifications:
- High School Diploma or equivalent
- 12 or more years experience in IT management, line of business management and /or managing business functions or shared services organizations such as HR, Finance or Procurement
- 4 or more years experience in a leadership role managing senior level business relationships
- 4 or more year's experience leading cross functional teams
- 2 or more years managing portfolio budgets in excess of $15MM
- 2 or more years working in an agile or iterative development environment
- Demonstrated executive level competencies; specifically leadership, communication, partnerships, process and change management in complex/matrix environments
- Strong business acumen: understands key financial drivers and dynamics related to growth and revenue goals of an organization
- Demonstrated ability to challenge, convince and manage stakeholders
Preferred Qualifications:
- Bachelor's or advanced degree in IT, Computer Science, business or related field
- Experience with Mobile, Social, Connectivity, Retail in a Telecoms environment.
- Prior experience in business relationship management or similar role supporting a shared services organization
- Prior experience driving or aid a business leader drive P&L delivery
- 6 or more years of experience gathering business needs and creating into workable outcomes
- 6 or more years experience in technology implementation
- 5 or more years experience managing partner and vendor relationships to achieve business outcomes
- 4 or more years experience at a manager level in a global consumer orientated retail organization
- 4 or more years experience at a manager level in a multi-channel, multi-brand business environment
- 4 or more years of project management experience
- 4 or more years of experience with digital/mobile technology
- 2 or more years working in an IT multi-vendor delivery provider environment
Job: Information Systems
Primary Location: United States-MN-Richfield
Organization: Best Buy US Corporate
Job Posting: Jul 23, 2012
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